Wholesale Information

Are you interested in stocking Dolly and Fred products in your shop? Here are the answers to our most common wholesale queries. If you need more information, feel free to contact us.

1. How can I apply for a wholesale account?

Simply email us at jo@dollyandfred.co.uk with your business name, location, and a brief description of your shop. We’ll get back to you within 2 working days with more details.

2. Is there a minimum order quantity?

Yes, our minimum order value is £100 for your first order. Reorder minimums are £100. This helps us maintain efficient production and shipping.

3. Do you offer bulk discounts?

Yes, we offer tiered pricing for larger orders. Please contact us for details on bulk discount thresholds.

4. What are your payment terms?

We require full payment upfront for each order. Payment can be made via bank transfer, PayPal, or card.

5. How long does it take to receive a wholesale order?

We aim to dispatch wholesale orders within 7-10 working days, depending on the size of the order. For customised or personalised products, lead times may be slightly longer.

6. Can I order customised or exclusive designs for my shop?

Yes, we’d love to collaborate on exclusive designs tailored to your shop. Minimum order quantities and additional fees may apply. Email us to discuss your ideas!

7. Where do you ship wholesale orders?

We ship wholesale orders worldwide! Shipping costs depend on the destination and order size. Please note that international customers are responsible for any customs fees or taxes.

8. What is your returns policy for wholesale orders?

We do not accept returns on wholesale orders unless items are damaged or faulty. Please inspect your order upon arrival and notify us of any issues within 7 days.

9. Do you provide product samples?

Yes, we offer samples of our products so you can see the quality before placing a larger order. Sample costs can be deducted from your first wholesale order.

10. Can I feature Dolly and Fred products online in my shop?

Of course! We ask that you adhere to our recommended retail prices (RRPs) when selling online. Let us know if you’d like access to product images or descriptions for your website.

11. Can I request a wholesale brochure?

Yes! We have a digital wholesale brochure available that includes our product range, pricing, and terms. To request a copy, please email us at jo@dollyandfred.co.uk, and we’ll send it over to you within 1-2 working days.

A5 Cute Woodland Christmas Card
Woodland Animal Affirmation Postcards - Dolly and Fred Designs

If you’re ready to stock Dolly and Fred products or have more questions, don’t hesitate to contact us. We can’t wait to work with you!